Billing and Operations Analyst
Company: Align Communications
Location: New York
Posted on: May 7, 2024
Job Description:
Join the Team! Is technology your passion? Do you want to work
with smart, forward-thinking individuals? Do you want to grow in
career you love? At Align, our professionals are the key to our
success. We dont just hire talent, we invest in exceptional people
who are forward-thinking, results-driven, and passionate about what
they do. Were a group of tech-savvy professionals who are motivated
by making an impact. Our culture is one of unbounded opportunity
that celebrates the passions, skills and ideas of our teamwork
hard, play hard, be smart! We believe great communities lead to
great companies. Thats why we offer a dynamic workplace where you
feel inspired, engaged and innovative. We offer professionals
opportunities to train in the leading technologies, make an impact
within the industry and acquire valuable new skills whether on
client sites or in one of our regional offices. Position Overview
Align is seeking to hire a person join our operations team which
manages ConnectWise, focusing on the billing and project/agreement
setup aspects of the system. The successful candidate will be an
enthusiastic and high-energy individual. This individual will aid
in managing our Professional Services Automation System (PSA)
ConnectWise, collaborate on purchasing tasks and provide support
for our monthly billing procedures.
- This position will report to the Operations Manager
- The hybrid position will be based out of our New York City
Office 3 days per week, but will be able to work remotely 2 days a
week.
- This is a full-time position offering full benefits, a salary
in the $65K to $75K range, paid training, and performance-based
bonuses Responsibilities
- Be part of a team of ConnectWise Professional Services
Automation (PSA) systems administrators primarily focusing on
billing and project/agreement setup, while helping with purchasing
tasks as required
- Assist in conducting end-of-month billing processes
- Ensure sales tax is accurate within the billing systems
- Manage sales / use tax resale certificates
- Maintain and update relevant ConnectWise settings
- Coordinate special projects with a focus on processes and
related business operations systems integration and automation
- Prepare ad hoc reports using ConnectWise and help collecting,
analyzing, and presenting data as appropriate
- Attend internal and external meetings as required and provide
data required for executives to make well informed decisions
- Additional responsibilities consistent with this role may be
required Qualifications
- BA/BS Degree is preferred
- 1-4 years of relevant experience in finance or operations
- Any ConnectWise/PSA, Billing, Accounts Receivable experience is
a plus
- Excellent written and verbal communication skills
- Highly ambitious with a desire to be a top industry
professional
- Ability to multi-task, prioritize and stay organized in a
fast-paced environment
- Superior multi-tasking and organizational skills, must have the
ability to manage multiple priorities and deliverables
- Strong collaboration and rapport building abilities
- Solid MS Office experience including Power Point and the
ability to create attractive and engaging presentations
- Excellent work ethic and customer focus
- Initiative and follow through are key characteristics
- Any prior accounting experience (Billing / Accounts Receivable/
Accounts Payable) is a plus
- Strong time-management and follow-up skills are necessary Tier
2 PM20 Align is a premier global provider of technology
infrastructure solutions. Align specializes in designing and
deploying technology infrastructure solutions from the desktop to
the data center as well as providing managed IT services for
clients. Our professional services team, which includes Workplace
Technology , Data Center Solutions and Migrations & Cloud provide
strategic consulting, design, project management, engineering,
implementation and support. Our best-in-class Managed Services team
provides IT services and cybersecurity advisory for clients within
the Alternative Investment industry. Align is a Microsoft Tier 1
Cloud Solutions Provider (CSP) and Gold Partner. Our client centric
approach and passion for driving IT innovation has enabled us to
provide tailored solutions and business transformations for over
three decades. Leading firms have relied on Align to provide
forward-thinking technology strategies that support their current
and future business needs. Our teams have flawless track records of
delivering technical solutions and have established long-standing
relationships with an impressive client list of both Global 1000
and SMB clients. We work across a diverse list of industries
including financial services, life sciences (pharmaceutical and
health care), retail, technology, media and telecommunications. For
more information, visit:
PI2d5553e20c2d-4883
Keywords: Align Communications, Wayne , Billing and Operations Analyst, Accounting, Auditing , New York, New Jersey
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