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Clerical Assistant

Company: Helpful Hands, NREIC
Location: Wayne
Posted on: November 22, 2021

Job Description:

Open Position: Clerical AssistantLocation: Helpful HandsThe Northeast Regional Early Intervention Collaborative, Inc.82 Totowa Rd, Wayne, NJ 07470Shift/Schedule: Full time, Monday - Friday**Please note, candidate must have the ability to work from home when necessary**Summary: --To provide administrative/clerical support for the System Point of Entry within the northern region (Bergen, Hudson and Passaic counties)

  • Retrieves call on a daily basis from the System Point of Entry (SPOE) referral line and obtain family contact information and enters information onto data base.
  • Contact referral source to obtain missing information;
  • Saves initial call information on an excel spreadsheet and data base.
  • Assist with the referral paperwork (Welcome Packet, Eligibility Packet and Ineligibility Packet)
    • Reports to the SPOE Supervisor and Executive Director of the NREIC; works collaboratively with other NREIC staff and other REIC staff.
    • Promotes the mission and philosophy of NREIC by acting in a caring, courteous manner towards members of the Early Intervention System and the community at large
    • Demonstrates proper, efficient and courteous telephone manner at all times;
    • Maintains confidentiality of information without exception, insuring that information related to families who participate(d) or may participate in early intervention is only revealed or discussed where and when appropriate.
    • Consistently adheres to SNJREIC policies and procedures;
    • Willingly and flexibly accepts additional duties and/or responsibilities as assigned.
    • Bi-lingual (Spanish) preferred;Qualifications: High school diploma or GED or Associate degree**Ability to work effectively with families;-- Strong ability to communicate effectively both verbally and in writing;-- Ability to organize, plan and implement activities;-- Ability to maintain accurate, legible and complete documentation;-- Knowledge of computers (Microsoft Office, Outlook and Excel);-- Ability to handle confidential and sensitive information;-- Good problem solving skills;-- Ability to work with diverse populations and demonstration of cultural competence;-- Demonstrates sensitivity, knowledge and understanding of the challenges families with a child with disabilities may experience;-- Ability to manage multiple tasks simultaneously;-- Willingness and ability to work as a team member within the early intervention system;Please include a cover letter with resume. Job Type: Full-timeBenefits:
      • Dental insurance
      • Health insurance
      • Life insurance
      • Paid time off
      • Retirement plan
      • Vision insuranceSchedule:
        • Monday to FridayEducation:
          • Associate (Preferred)Experience:
            • Clerical: 1 year (Preferred)License/Certification:
              • Driver's License (Required)Work Location: One location

Keywords: Helpful Hands, NREIC, Wayne , Clerical Assistant, Administration, Clerical , Wayne, New Jersey

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