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Product Manager Card Services

Company: Valley Bank
Location: Wayne
Posted on: January 19, 2023

Job Description:

The Product Manager Card Services role will help define and build products, features, and capabilities that meet customer needs and business outcomes. In addition, help create and drive the strategy, vision, and roadmap, with a high degree of ownership over critical features and the customer experience. Responsibilities include, but are not limited to:

  • Solely responsible for the productization of Valley card portfolio
    • Assist with upcoming card conversion, work closely within stakeholders to drive decisions & execution
    • Drive product roadmap and own prioritization process
    • Define success metrics and OKRs including peer benchmarking for payment performance.
    • Develop multi-year card processing roadmap that drives value to our cardholders and Valley.
    • Serve as a champion of our customers, articulating why specific segments are best served by specific products.
    • Partner with Operations, Marketing, Retail & Commercial Bankers to drive payment adoption & success.
    • Demonstrate data-driven experimentation and measurement frameworks to track product success (or lack of thereof).
    • Understand financial and operational inefficiencies to inform product enhancements.
    • Work closely with all product teams, business, ops, and executive stakeholders to ensure successful end-to-end delivery.

Keywords: Valley Bank, Wayne , Product Manager Card Services, Executive , Wayne, New Jersey

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