SAP Platform Manager, SAP Technology Lead

Company: Valley Bank
Location: Wayne
Posted on: May 28, 2023

Job Description:

The SAP Platform Owner will be responsible for ensuring the bank's SAP platform becomes a central, reliable, and strategic platform to enable business functionality. This role will define and execute on a roadmap, be the focal point of contact in implementing, maintaining, and monitoring IT internal controls standards. Responsible for all resources and processes required to plan, design, develop, deliver and support properly engineered information services to stakeholders at all stages of the systems life cycle. Responsibilities include, but not limited to: Design & Implementation

• Own and drive all aspects of Valley's SAP platform success from ideation and platform vision to platform strategy, roadmap and delivery ensuring ongoing delight of both internal and external customers.
• Owner of the platform roadmap, working with multiple stakeholders (tech teams, business, and customers) to ensure alignment with the business strategy and customer needs.
• Define/Align the standards/tools/processes across SAP applications to deliver the best services.
• Define success indicators (leading and lagging) for new platform enhancements, pivoting when required to maximize value creation.
• Define a governance structure and lead the center for enablement (center of excellence).
• Lead a team and promote team effectiveness through strong organizational skills, handles increasing levels of responsibility. - Operations Support, Troubleshooting, Incident Management & Escalation
  • Take broad business perspective when making decisions.
  • Serve as the subject matter expert and provide guidance to IT and Information Security teams on all items related to network operations.
  • Maintain the SAP Platform at the highest level of performance and availability.
    • Ensure SAP Platform meet SLAs and SLOs as defined.
    • Oversee SAP monitoring and audit the health and availability of the SAP Platform.
    • Report SAP outages affecting areas of the bank in an efficient and timely matter. Assist in troubleshooting complex issues. Liaisons with the Technology Incident Manager through resolution of issue.
    • Oversee and advise on implementation of finance configuration changes.
    • Support period-end closing.
    • Evaluation/recommendation and implementation/support of new technologies.
    • Work with 3rd party providers and SAP regarding support, fixes, patches, and upgrades.

Keywords: Valley Bank, Wayne , SAP Platform Manager, SAP Technology Lead, Executive , Wayne, New Jersey