Branch Service Manager
Company: Penske
Location: Montgomery
Posted on: October 30, 2024
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Job Description:
Position Summary: A Branch Service Manager's responsibility is
managing the shop floor and handling minor shop administrative
tasks that are the result of preventative maintenance and repairs.
The branch service manager oversees the maintenance supervisor
and/or technicians to assure the location aligns business
objectives and customers demands. This position is located at the
Penske facility located at 136 Neelytown Road in Montgomery, NY.
Major Responsibilities: • Manage preventative maintenance
scheduling, quality, and customer satisfaction • Listen to and
resolve customer complaints regarding services, products, or
personnel • Hire, train, and evaluate personnel • Assure that each
direct report understands the company objectives • Confer with
company officials to develop methods and procedures to increase
sales, expand markets, and promote business • Direct and supervise
associates engaged in sales, inventory-taking, reconciling cash
receipts, or performing specific services, such as pumping gasoline
for customers • Provide staff with assistance in performing
difficult or complicated duties • Plan and prepare work schedules,
and assign associates to specific duties • Attend company meetings
to exchange product information and coordinate work activities with
other departments • Prepare sales and inventory reports for
management and budget departments • Formulate pricing policies
according to profitability requirements • Other projects and tasks
as assigned by supervisor Qualifications: • At least 3 years of
previous work experience in diesel shop maintenance required • At
least 1 years of supervisory experience required • Associates
Degree (business or technical) or Vo-Tech Graduate preferred •
Proficiency in the use of Microsoft Outlook, Word, Excel, Access,
and PowerPoint required • Strong written/oral communication and
people management skills required • The associate will be required
to understand and comply with specific instructions, guidelines,
rules, regulations, or other information established by Penske
management • The associate must be able to perform all work
adhering to DOT, OSHA, and all Penske safety and maintenance
policies; including but not limited to the correct selection and
use of appropriate tools, PPE, machine guarding, and established
best safety practice. • Regular, predictable, full attendance is an
essential function of the job • Willingness to travel as necessary,
work the required schedule, work at the specific location required,
complete Penske employment application, submit to a background
investigation (to include past employment, education, and criminal
history) and drug screening are required. This position is
regulated by the Department of Transportation or designated as
safety sensitive by the company, and the ability to work in a
constant state of alertness and in a safe manner is required.
Associates must have the ability to accept responsibility for their
own safety, as well as the safety of others. Physical Requirements:
The physical and mental demands described here are representative
of those that must be met by an associate to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. • While performing the duties of this job, the
associate will be required to move frequently, stand, walk, climb,
bend, and sit for extended length of time throughout their
scheduled working period. • The associate is required to use their
hands on a routine and daily basis to grasp, reach, touch, handle,
feel, and/or otherwise operate required tools or controls. • The
associate must be able to work safely at heights using applicable
ladders and elevated working platforms. • The associate must be
able to safely work in all weather conditions. • Given the frequent
movement of large trucks through the workplace, the associate must
be able to see and hear in order to safely navigate the work
environment. • The associate must be able to regularly lift and/or
move up to 50lbs/23kg and occasionally lift and/or move up to
100lbs/45kg. Pay: $75,900-$100,600/ annually Benefits: Our
excellent benefits plan keep associates and their families happy,
healthy and secure. To learn more visit
https://penske.jobs/benefits/ Penske is an Equal Opportunity
Employer. About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global
transportation provider that delivers essential and innovative
transportation, logistics and technology services to help companies
and people move forward. With headquarters in Reading, PA, Penske
and its associates are driven by a dedication to excellence and a
commitment to customer success. Visit Go Penske to learn more. Job
Category: Vehicle Maintenance Management/Supervisors Job Family:
Operations Address: 136 Neelytown Road Primary Location:
US-NY-Montgomery Employer: Penske Truck Leasing Co., L.P. Req ID:
2413841 Date posted: 10/28/2024
Keywords: Penske, Wayne , Branch Service Manager, Executive , Montgomery, New Jersey
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