Assistant Manager, Guest Experience - Hoboken, NJ

Company: Lululemon Athletica
Location: Hoboken
Posted on: May 3, 2025

Job Description:

Assistant Manager, Guest Experience - Hoboken, NJlululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change to build a healthier, thriving future, including creating an equitable, inclusive, and growth-focused environment for our people.Job SummaryThe Assistant Manager, Guest Experience role is essential to the store leadership team, ensuring our team members and guests receive a quality experience in our stores every day. Assistant Managers are responsible for leading from the floor to build, manage, and develop team members, creating an environment where people feel a deep sense of belonging and have the opportunity to grow.Core Responsibilities of the JobLeadership and People Management

• Create and foster a respectful and inclusive team environment.
• Engage team members by helping them understand how their work supports the success of the store.
• Support Store Manager in hiring and building a strong and diverse team.
• Provide direct feedback, coaching, mentoring, and continuous development check-ins.
• Lead performance management activities, including addressing employee concerns.Guest Experience and Community
  • Lead an exceptional guest experience on the floor.
  • Provide retail floor leadership to team members.
  • Resolve guest feedback and address emergent issues.Operations, Product, and Strategy
    • Partner with other managers to review business data and metrics.
    • Maintain strategic product presentation/visual merchandising.
    • Open and close the store in accordance with procedures.
    • Understand and adhere to people safety policies.Budget Responsibility
      • Accountable for delegated aspects of controllable budget and labor hours.What We Look For
        • Inclusion & Diversity: Creates/supports an inclusive environment.
        • Integrity: Behaves in an honest, fair, and ethical manner.
        • Leadership: Motivates, empowers, and develops people.
        • Guest Experience: Creates a high-caliber experience for every guest.
        • Decision Making: Uses logic and reasoning to evaluate alternatives.Job Requirements
          • Must be legally authorized to work in the country.
          • Must have reliable transportation methods.Experience
            • 1 year people management experience.
            • 1 year leadership experience in managing business operations.Work Context
              • Work occurs in an environment with bright lights and loud music.
              • Work involves managing conflict and building relationships.Compensation & Benefits PackageBase Pay Range: $26.26- $35.54/hourTarget Bonus: 25%Total Target Base Pay Range: $32.83- $44.43/hourAt lululemon, investing in our people is a top priority. We strive to be the place where inclusive leaders come to develop and enable all to be well. Other components of our total rewards offerings include:
                • Extended health and dental benefits.
                • Paid time off.
                • Savings and retirement plan matching.
                • Generous employee discount.Note: The incentive programs, benefits, and perks have certain eligibility requirements.Only those applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer.
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