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Physician / New Jersey / Locum or Permanent / UX Research Lead Job

Company: LTO
Location: Wayne
Posted on: September 15, 2022

Job Description:

A New Jersey-based banking company is currently seeking an experienced professional to join their staff as their new UX Research Lead.Responsibilities:The UX Research Lead will:

  • Manage a team of UX Researchers providing thought leadership on the end-to-end customer journey and back- office processes and workflows
  • Develop the vision and drive the action plan for how the UX Research function will scale to deliver top-tier results
  • Provide ongoing thought leadership and support to colleagues that want to conduct evaluative and generative research
  • Design, manage and lead user research to uncover new insights and opportunities, understand current needs and wants, and test potential design solutions before bringing them to market
  • Identify insights by analysis of quantitative and qualitative data from user research, consumer research and competitor data
  • Translate insights into actionable recommendations across digital & physical products, services & spaces, providing a continuous pipeline of data to improve the consumer and commercial customer experience
  • Collaborate with business stakeholders, Designers, Product Managers and Developers on research activities, strategy sessions, ideation, design, and testing of new concepts
  • Create communication tools, such as journey maps, service blueprints utilizing the appropriate tool for the task.Qualifications:
    • 8+ years of Design Research and/or UX Research experience with a Bachelor's Degree in HCI, Anthropology, Psychology, and/or a related field; or, 6+ years of Design Research and/or UX Research experience with a Master's Degree in HCI, Anthropology, Psychology, and/or a related field;
    • Tactical experience in user research and human-centered design.
    • Experience designing and conducting qualitative and/or quantitative research.
    • Solid problem solving and time management skills
    • Great interpersonal skills
    • Excellent communication skills (written and verbal)
    • Strong attention to detail
    • Highly organizedRequired Experience:
      • Bachelors' degree in HCI, Anthropology, Psychology or a related field and a minimum of 8 years of experience in a design research or UX research role or a Masters' degree and minimum of 6 years of experience in a design research or UX research role.Desired Skills:
        • Experience with prototyping and using tools such as InVision and Sketch is preferred.

Keywords: LTO, Wayne , Physician / New Jersey / Locum or Permanent / UX Research Lead Job, Healthcare , Wayne, New Jersey

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