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Surgical Scheduler - Middletown, NY

Company: Optum
Location: Circleville
Posted on: July 2, 2024

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start -Caring. Connecting. Growing together. -
Pain Management, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented -Surgical Scheduler to join our team. The Surgical Scheduler is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. The Surgical Scheduler supports the team in meeting financial, clinical and service goals.
Schedule: Monday through Friday, 37.5-hour work week between the hours of 8:30am to 4:30pm. Schedule to be determined by manager upon hire.
Location: 95 Crystal Run Road, Suite 403, Fourth Floor, Middletown, NY 10941
Primary Responsibilities: -

Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.
Understanding surgical procedures, such as the necessary time a surgery takes
Gather the provider surgical sheet which provides which procedure patient will have.
Check patient's insurance that the facility in network with.
Prep consent forms.
Sit with patient and caregiver to go over questions, instructions, facility, medical clearance, dates for surgery, signing consent forms, educate the patient about the surgery and present video and brochure.
Contacting the insurance company to obtain prior authorization if required.
Explain to the patient the dos and don'ts before and after the surgery.
Schedule patient Post-OP's appointments.
Schedule surgery dates in EMR and surgery spread sheet.
Fill out facility forms, scan them in EMR, email the facility and the provider.
Obtain medical clearance request by contacting the patient's primary or specialty provider.
Scanning the medical clearance received in EMR and sending it to the facility where the patient is scheduled.
Contacting the patient to confirm surgery and go over pre-op instructions.
Must be willing to work in a fast-paced office
Other duties as assigned

What are the reasons to consider working for UnitedHealth Group? -Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: -

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma / GED (or higher)
1+ years of customer service or Healthcare related experience
Intermediate computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)

Preferred Qualifications:

Experience working with electronic health records
1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
1+ years of experience working with authorizations

Soft Skills: -

Ability to work independently and maintain good judgment and accountability -
Demonstrated ability to work well with health care providers -
Strong organizational and time management skills -
Ability to multi-task and prioritize tasks to meet all deadlines -
Ability to work well under pressure in a fast-paced environment -
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others -

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New York Residents Only: -The salary range for New York -residents is -$16.54 to $32.55 -per hour. -Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. -UnitedHealth Group complies with all minimum wage laws as applicable. -In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -
UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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#RPO #Red
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Keywords: Optum, Wayne , Surgical Scheduler - Middletown, NY, Healthcare , Circleville, New Jersey

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