Starbucks Supervisor, Full Time: Willowbrook, NJ
Company: Macy's
Location: Wayne
Posted on: January 12, 2021
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Job Description:
Shopping is a great way to work up an appetite, and FoodMacy---s
offers exciting jobs and great opportunities in an area that---s
changing the way people experience our stores. The secret to our
success is our mix of skilled, passionate culinary enthusiasts so
whether you want to join the prep team or manage one of our
restaurants, there---s a great job waiting for you. The Starbucks
Supervisor is responsible for running an efficient, professional,
safe and profitable Starbucks operation following all company
standards. Perform other duties as assigned. Performs other duties
as assigned. In a Flex (Flexible Work Team) position, while you
won---t have assigned shifts or guaranteed hours each week,
you---ll have maximum flexibility to earn money --- and a generous
employee discount - around your personal schedule. On key days or
peak shopping times you will be assigned a shift. These assigned
shifts are based on preferences that you set and update
periodically during the year. Essential Functions: Completes
Starbucks Advance Store Training (AST) Certification. Exemplifies
Barista promise to produce and deliver handcrafted beverages and
food, demonstrating Starbucks service standards. Demonstrate
current and working knowledge of drip coffee, cold beverage,
espresso bar, and pastry stations. Understands company health and
safety best practices while following Starbucks clean, safe and
ready standards and procedures. Demonstrate a positive role model
for Starbucks Service Steps and Magic Selling providing an
exceptional customer experience. Upholds quality standards and
actively coaches others to deliver high-quality handcrafted coffee
beverages and food products. Opens and/or closes area following
appropriate checklist, verifies completion with Manager on Duty
prior to leaving the area. Maintains PAR stock levels and follows
Starbucks merchandising, signing and product presentation
standards. Assist in preparation and production of all menu items.
Coaches to achieve desired barista performance. Identify and use
additional resources to measure how your store is delivering the
customer experience, following Food Division standards and Best
Practices. Role-model the Customer Service behaviors of Anticipate,
Connect, Personalize and Own with customers. Accountable for sales,
expenses, and bottom-line profits. Monitor food quality using
Starbucks checklists. Support a strong working relationship with
store management and Starbucks District Manager. Provide on-going
training, feedback, coaching, and staff motivation to all
associates to maximize team performance and satisfaction.
Responsible for daily operations. Complete scheduling and weekly
payroll to meet Starbucks standards, maximize associate
productivity, labor cost control and customer satisfaction. Utilize
forecasts, daily sales reports and weekly food cost and payroll
reports to ensure monthly profit/loss goals are met. Responsible
for ordering and receiving food, beverage, dry and paper goods
based budget and needs of the business. Completes timely payment of
invoices according to vendor contracts and Food Division Best
Practices. Responsible for food inventories following Inventory
Best Practices to ensure they are taken on a timely and accurate
basis to ensure targeted food and beverage costs are maintained.
Maintain role model standards in grooming, professional appearance
and communications. Regular, dependable attendance and punctuality.
Qualifications: Education/Experience: Three years of previous
restaurant/hospitality and previous shift supervisory experience is
required. No specific educational accomplishment is necessary.
Health department license or certification and/or alcohol
certification as required by state or local requirement. A Food
Handler's certificate may be required for food service employees
who prepare, store or serve food at restaurants, coffee bars or any
other food service establishment prior to starting employment in a
food operation at Macy---s. Communication Skills: Excellent written
and verbal communication skills. Ability to read, write, and
interpret instructional documents such as safety rules, reports,
and procedure manuals. Ability to communicate in Spanish is
preferred but not required. Mathematical Skills: Basic math
functions such as addition, subtraction, multiplication, and
division. Able to use a calculator. Must be able to make change
using American monetary units. Reasoning Ability: Must be able to
work independently with minimal supervision. Must be able to follow
instructions. Physical Demands: This position involves regular
walking, standing, hearing and talking. May occasionally involve
stooping, kneeling, or crouching. Must be able to move and/or lift
at least 30 lbs. Involves close vision, color vision, depth
perception, and focus adjustment. Other Skills Strong leadership
profile and must possess excellent customer service skills. Must be
able to work effectively in a fast-paced environment. Has planning
and organizational skills. Work Hours: Flexible with scheduling and
available to work retail hours, which may include day, evening,
weekends and/or holidays based on department/store/company needs.
Working Conditions: This position is required to use potentially
hazardous equipment, such as coffee and espresso makers. Reasonable
accommodations have been made to enable individuals with
disabilities to perform essential job functions. Work generally
occurs in an office environment with moderate temperature and noise
level. This job overview is not all inclusive. In addition,
Macy---s, Inc. reserves the right to amend this job overview at any
time. Macy---s is an Equal Opportunity Employer, committed to a
diverse and inclusive work environment. Macy---s, Inc. ---
including Macy---s and Bloomingdale---s --- will consider for
employment qualified applicants with criminal convictions in a
manner consistent with [SFPC Art.
49](https://www.macysjobs.com/media/1323/sfpc-art49-notice.pdf) and
[LA MC ch.XVIII Art.
9](https://www.macysjobs.com/media/7419/la-fair-chance-notice.pdf).
Keywords: Macy's, Wayne , Starbucks Supervisor, Full Time: Willowbrook, NJ, Hospitality & Tourism , Wayne, New Jersey
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