Customer Service Specialist

Company: A growing organization!
Location: Wayne
Posted on: May 16, 2022

Job Description:

Job Description Great Permanent Job Opportunity Looking to hire fast JOB SUMMARY Manage all areas of servicing customers within department guidelines supporting customers in day to day and ongoing customer projects including Distributor, large direct customers and Rep Accounts. Provide excellence in service through accurate and concise requirements gathering with astute accuracy and attention to detail, effective communication and timely follow up. Responsible for internal and customer facing tasks to keep customer follow up on track. Must demonstrate the ability to work effectively independently and as part of a team. --- 5 years of direct Customer Support and/or project experience --- Excellent project management, organizational, verbal and written communication skills are required. --- Expert in Microsoft Office and with ERP (Oracle) including running reports, managing data and analysis and presentation of data. --- Exceptional mathematical and analytical acumen --- Ability to communicate with vendors, customers, production teams and management in a professional manner --- Experience in lighting, manufacturing, construction, architectural or design engineering with ability to read technical drawings preferred. --- Must be able to react quickly and adapt to changing business needs. Remain calm under pressure while juggling multiple priorities. --- Self-motivated, able to work independently, and willing to learn new tasks. Hours 8:30 to 5:00 Monday through Friday- On Site Company Description Great organization

Keywords: A growing organization!, Wayne , Customer Service Specialist, Hospitality & Tourism , Wayne, New Jersey