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Teller Manager - Burnt Tavern (Brick, Full Time)

Company: TD Bank
Location: Wayne
Posted on: August 1, 2022

Job Description:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredManages a large sized store and team (based on U.S. TD Bank store levelling criteria)Oversees and leads a large and/or highly complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business resultsAccountable for achieving both Store and individual performance metricsAbility to manage multiple store locations and/or a diverse and complex customer base, if requiredActs as peer mentor to developing store managersRequires deep expert knowledge of the business, banking and bank operationsRequires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gapsProvides coaching, mentorship and guidance to others within area of expertiseOversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational)Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partnersOriginates loan applications, handles Conditions of Lending and conducts loan closingsMaintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)The Store Manager III develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.Undergraduate degree or equivalent experience5+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required5+ years experience of proven business development skills, including ability to conceptualize and implement strategies5+ years of proven leadership and coaching experience requiredSmall Business and Consumer lending experience requiredKnowledge of Bank product lines and services as well as an understanding of Store operations and securityProven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectivesFuture focused, foresees gaps, trends and influences direction across a specialized area of the Region and MarketAbility to negotiate, manage relationships and influence across the Region, Market, and Business lineHas high performance standards for self and others and can coach peersStrong financial analysis skillsStrong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customersExcellent verbal and written communication skillsDemonstrated ability to lead and motivate team membersProficient with Microsoft Office suiteNotary License (preferred)

Keywords: TD Bank, Wayne , Teller Manager - Burnt Tavern (Brick, Full Time), Hospitality & Tourism , Wayne, New Jersey

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