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Salesforce Administrator

Company: Confidential Company
Location: Wayne
Posted on: May 10, 2020

Job Description:

Dexter Technologies a leading provider of Technology Services, Workforce Solutions and Staffing Services has an opening for the below mentioned position. Position Salesforce Administrator Location Wayne NJ Duration Full Time Permanent Bring the power of digital technology to our teams and transform how they engage with our customers. We are seeking a talented Salesforce Administrator who will facilitate the maintenance and enhancement of the Salesforce.com environment. The Salesforce Administrator leverages hisher deep salesforce.com products and platform knowledge and implementation experience to ensure project delivery success and overall customer satisfaction. In this position, you will work closely with management and business leaders from all business functional groups. ESSENTIAL DUTIES AND RESPONSIBILITIES User Management Provide day-to-day end-user second level support for Salesforce Users. Develop end-user training documentation and assist Learning Development to provide user training for new releases. Build framework for user profiles, roles, permission sets, assignment rules, and license types. Salesforce Management Complete regular internal system audits and prepare for upgrades. Identify, diagnose, and resolve technical problems, escalate and track problems appropriately. Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules. Monitor application storage usage and archive data as needed, maintain information security and integrity Customizations of reports, dashboards, workflows, process builder, flows, approval processes, outbound messages, knowledge. Mobile and email process administration including design, implementation, training and support. Monitor and improve data quality, integrity and user adoption. Leverage expertise to collaborate on project governance and best practicesstandards supporting the platform adoption and full application lifecycle (design, development, change control, UAT, deployment and support). Documents current and future state processes and develops functional specifications. Assist with building of test plans, scenarios, and scripts to support QA UAT efforts. Establish, implement, and administer best practices with regards to system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc. Promote data integrity, data governance, and compliance. Performs special assignments as requested by departments. Perform data loads and data quality reviews. Develop and maintain SFDC Visual Force pages, Apex classes, triggers lightning components. Hands on experience with Tools like Data Loader. Business Requirements and Project Management Interact with business users--across all levels of the organization. Facilitation or co-facilitate large cross-functional meetings including but not limited to JAD (Joint Application Development) sessions. Knowledge of software development methodologies, standards, design tools and specification representation. Agile software development life cycle (SDLC) delivery experience QUALIFICATIONS College degree in Computer Science or similar discipline or equivalent worktechnical experience. Strong understanding of Salesforce platform Financial Services Cloud, Shield, Pardot, Einstein. 2-3 years Salesforce administration experience, strong knowledge of Salesforce platform. Experience completing several Salesforce.com integration and extension projects in a development role. Excellent communication and analytical skills. Ability to work independently, as well as part of a team. Desire to interact with and help end users. Advanced Excel skills and all MS Office applications. Ability to reasonably estimate the time for tasks and then meet deadlines set by those estimates, ability to quickly and effectively prioritize multiple requests. Experience with data management, transformation, cleaning, and de-duplication. Understanding of relational databases such as SQL Server and data integration tools. Best Practices understanding on coding standards, governance, deployment, Integrations, security implementations. Banking experience is plus Must be bondable PREFERRED QUALIFICATIONS Salesforce Admin andor Developer Certification required.

Keywords: Confidential Company, Wayne , Salesforce Administrator, Other , Wayne, New Jersey

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