Zelle Operations Specialist
Company: Valley Bank
Location: Wayne
Posted on: January 13, 2021
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Job Description:
The Zelle Operations Specialist is responsible for executing
daily functions for Zelle and other payments related services.
These responsibilities include but not limited to daily processing
& reconcilement of Zelle transactions, process REG E claims and
disputes, resolve escalated operational issues, handle inquiries
related to Zelle and other payment services.Responsibilities
include, but are not limited to:* Work with Deposit Services,
Digital Channels, Information Services, Accounting, Fraud, BSA/AML,
Vendors and Clients to resolve any processing, reconcilement
discrepancies, and REG E disputes.* Reconcile Zelle General Ledger
accounts, process adjustments, returns and recoveries.* Utilize the
Fiserv & Valley tools that support Zelle processing and disputes
(Compass, SPC, IPS, TRECS, etc.).* Conduct complex research and
resolve all requests timely.* Resolve inquiries and disputes with
the purpose of identifying and reporting potential suspicious
activity to CFIS.
Keywords: Valley Bank, Wayne , Zelle Operations Specialist, Other , Wayne, New Jersey
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