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nCino Administrator

Company: Valley National Bank
Location: Wayne
Posted on: February 21, 2021

Job Description:

The nCino Administrator will be responsible for the day-to-day administration of Valley's nCino implementation. This role will be responsible for the management of existing functionality as well as the development and deployment of new functionality and enhancements. He/She will be expected to work with end-users to troubleshoot and resolve issues and will also be responsible for developing new functionality and enhancements; will assist with system integrations and new products rolled out to the Salesforce environment. Responsibilities include but are not limited to:

  • Create, manage and maintain objects, fields, formulas, validation rules, custom workflows and approval processes.
  • Design, document, test and deploy fixes and enhancements to nCino objects, layouts, workflows, notifications, reports and dashboards.
  • Work with project management and business units to gather, document, and prioritize necessary fixes and enhancements.
  • Document and track business logic, workflow, and other customizations made within nCino.
  • Document changes being deployed during the monthly release cycle.
  • Work with other Salesforce administrators and/or third parties to ensure change sets are tested and deployed to production on schedule and with minimal user impact.
  • Evaluate, document, and implement future releases of nCino.
  • Ensure upcoming changes are properly documented and disseminated to the affected users and training staff.
  • Ensure the training environment is kept in sync with the production environment.
  • Assist support staff with troubleshooting and ticket resolution.
  • Work with internal security to recommend role, profile, and hierarchy changes.
  • Identity opportunities for application optimization, redesign, and development.Required Skills:
    • Excellent analytical, problem solving, and troubleshooting skills.
    • Ability to work independently, with minimal supervision as well as in a team setting.
    • Strong understanding of relational database concepts and designs.
    • Excellent verbal and written communication skills.
    • Outstanding verbal and written communication skills. Required Experience:
      • High School Diploma or GED and a minimum of 3 years' Salesforce administration and one year's nCino administration.
      • Experience working with VisualForce pages, Apex programming, workflows and reporting.
      • Experience with various web technologies (HTML5, CSS3, jQuery, Javascript).
      • Salesforce Administration Certification.
      • Bachelor's Degree in Computer Science, MIS, Engineering or related field preferred.
      • Experience administering Salesforce Marketing Cloud preferred.
      • Experience working within an Agile development framework preferred.
      • nCino U Administrator Certification preferred. - provided by Dice

Keywords: Valley National Bank, Wayne , nCino Administrator, Other , Wayne, New Jersey

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