nCino Administrator

Company: Valley National Bank
Location: Wayne
Posted on: February 21, 2021

Job Description:

The nCino Administrator will be responsible for the day-to-day administration of Valley's nCino implementation. This role will be responsible for the management of existing functionality as well as the development and deployment of new functionality and enhancements. He/She will be expected to work with end-users to troubleshoot and resolve issues and will also be responsible for developing new functionality and enhancements; will assist with system integrations and new products rolled out to the Salesforce environment. Responsibilities include but are not limited to:

• Create, manage and maintain objects, fields, formulas, validation rules, custom workflows and approval processes.
• Design, document, test and deploy fixes and enhancements to nCino objects, layouts, workflows, notifications, reports and dashboards.
• Work with project management and business units to gather, document, and prioritize necessary fixes and enhancements.
• Document and track business logic, workflow, and other customizations made within nCino.
• Document changes being deployed during the monthly release cycle.
• Work with other Salesforce administrators and/or third parties to ensure change sets are tested and deployed to production on schedule and with minimal user impact.
• Evaluate, document, and implement future releases of nCino.
• Ensure upcoming changes are properly documented and disseminated to the affected users and training staff.
• Ensure the training environment is kept in sync with the production environment.
• Assist support staff with troubleshooting and ticket resolution.
• Work with internal security to recommend role, profile, and hierarchy changes.
• Identity opportunities for application optimization, redesign, and development.Required Skills:
  • Excellent analytical, problem solving, and troubleshooting skills.
  • Ability to work independently, with minimal supervision as well as in a team setting.
  • Strong understanding of relational database concepts and designs.
  • Excellent verbal and written communication skills.
  • Outstanding verbal and written communication skills. Required Experience:
    • High School Diploma or GED and a minimum of 3 years' Salesforce administration and one year's nCino administration.
    • Experience working with VisualForce pages, Apex programming, workflows and reporting.
    • Experience with various web technologies (HTML5, CSS3, jQuery, Javascript).
    • Salesforce Administration Certification.
    • Bachelor's Degree in Computer Science, MIS, Engineering or related field preferred.
    • Experience administering Salesforce Marketing Cloud preferred.
    • Experience working within an Agile development framework preferred.
    • nCino U Administrator Certification preferred. - provided by Dice

Keywords: Valley National Bank, Wayne , nCino Administrator, Other , Wayne, New Jersey