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Business Support Specialist WMS Troubleshooter (C Shift)

Company: DSV Road Transport
Location: Wayne
Posted on: June 9, 2021

Job Description:

Job Req Number: [[34589]]


The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.


Operations Activity

  • Ad hoc support to team to resolve equipment and or system errors
  • Deliver improvement proposals on warehouse activity and WMS system
  • Review WMS and operational processes to verify transactions are accurately executed
  • Create and submit reports daily on system/operational issues; both opened and closed

Other Duties

  • Assist warehouse staff in operational areas as needed


  • None


Education and/or Experience

  • Must have a High school diploma or general education degree (GED).
  • 1 year experience in a warehouse/logistics environment
  • 1 year experience working with WMS

Certificates, Licenses, Registrations or Professional Designations

  • Be able to become MHE certified within 30 days of hire


Computer Skills

  • Intermediate computer skills
  • Proficient with MS Office Applications
  • WMS functions

Language Skills

  • English (reading, writing, verbal)
  • Business writing proficiency

Mathematical Skills

  • Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.


  • Strong attention to detail accuracy and accomplish job task in a timely manner

DSV - Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career. Read more at www.dsv.com

Keywords: DSV Road Transport, Wayne , Business Support Specialist WMS Troubleshooter (C Shift), Other , Wayne, New Jersey

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