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Desktop Deployment Lead

Company: Valley Bank
Location: Wayne
Posted on: January 9, 2022

Job Description:

The Desktop Deployment Lead role will plan, coordinate, and oversee end-user device deployment as part of a technology operations team. Deployment efforts will take place within bank branches and other corporate facilities in accordance with established infrastructure and device standards. Responsibilities include, but are not limited to: Define and maintain end user deployment experience.
Project management experience with large-scale device deployment projects in banking environment including coordination of all aspects including site prep, equipment logistics, technical team members, vendor management.
Coordinate and ensure desktops are prepped to be installed with appropriate software.
Keep up with latest desktop deployment technologies and assist in developing desktop platform roadmap.
Work with Field Services team to acquire any resources required to dispatch and perform deployment.
Maintain global hardware standards for desktops and laptops provided by Engineering team.
Maintain active log and drive remediation of deployment incidents.
Document, maintain and improve standard processes in desktop management.
Drive resolution of problems effectively and efficiently to minimize user's disruptions.
Ensure that comprehensive training programs / Knowledge articles are developed to support deployments working with respective Learning & Development teams as well as Product owners.
Work with product owners to ensure end to end support model is in place and accepted by desktop operations.

Keywords: Valley Bank, Wayne , Desktop Deployment Lead, Other , Wayne, New Jersey

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