Client Care Coordinator
Company: Interim HealthCare
Posted on: January 10, 2022
Assists in providing client care coordination and serve as a single
point of contact for clients, families and providers to ensure
expectations are met or exceeded
New client enrollment.
Initial and subsequent screening assessments.
Identification of resources to address client's health, daily
living, and safety needs. Performing administrative tasks
associated with service to clients including scheduling, logging,
documenting all appointments and services; provide information,
notices and regular communications with clients and designee.
Regular telephone contact or home visits per the client's Service
Coordinate with client, Home Health RN and or Pharmacy with
medication set ups and coordination reminders.
Monitoring client well-being, recommending resources and solutions
as appropriate. Setting up all client appointments.
Accompanying client to provider and health care appointments,
arranging transportation per client's service agreement. Providing
detailed notes to client support system.
Liaison and coordination with family members, designees, and
Creating and maintaining the client's personal health care
Fulfilling all tasks in a thorough, timely, and reliable
Completes other assignments as requested and assigned.
May have access to personal health information ("PHI") necessary to
fulfill the above duties and responsibilities. - Access to use and
ability to disclose PHI is further defined by each
Minimum Education & Experience Requirements:
High school graduate or equivalent
One year of related business experience or an equivalent of
education and work experience may be considered
Experience working in the senior field is a plus
Must possess a valid driver's license
Knowledge, Skills & Abilities Required:
Evidence of essential leadership, communication, education, and
Proficiency in communication technologies (email, cell phone,
Highly organized with ability to keep accurate notes and
Core values consistent with a patient- and family-centered approach
Demonstrates professional, appropriate, effective, and tactful
communication skills, including written, verbal and nonverbal.
Demonstrates a positive attitude and respectful, professional
Acknowledges patient's rights on confidentiality issues, maintains
patient confidentiality at all times, and follows HIPAA guidelines
Proactively acts as patient advocate, responding with empathy and
respect to resolve patient and family concerns, and recognizes
opportunities for improvement to meeting patient concerns.
Proactively continues to educate self on providing quality care and
improving professional skills.
Working Conditions & Physical Effort:
Work is normally performed in a typical interior/office work
Ability to work flexible schedule and/or evening hours as
Able to engage in local and occasional out-of- town travel.
Physical activity is light requiring occasional lifting/carrying up
to 20 lbs. or pushing/pulling small objects. - Frequently walking
or standing or sitting most of the time.
Keywords: Interim HealthCare, Wayne , Client Care Coordinator, Other , Wayne, New Jersey
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