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Business Support Specialist

Company: DSV Road Transport
Location: Wayne
Posted on: January 20, 2023

Job Description:

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: [[Wayne, NJ]]

Division: [[Solutions]]

Job Posting [[Business Support Specialist]]

Time Type: [[FTE]]


The Business Support Specialist is responsible for resolving WMS failures whether human or otherwise. The Business Support Specialist will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Superuser as needed.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.


Operations Activity:

* On-Demand support to the team to resolve system errors
* Deliver improvement proposals on warehouse activity and WMS system
* Review WMS and operational processes to verify transactions are accurately executed
* Create and submit reports daily on system/operational issues; both open and closed

Other Duties

* Assist warehouse staff in operational areas as needed


* None


Education and/or Experience


  • Must have a High school diploma or general education degree (GED).
    * 1 year experience in a warehouse/logistics environment
    * 1 year experience working with WMS

    Certificates, Licenses, Registrations or Professional Designations

    * Be able to become MHE certified within 30 days of hire if applicable


    Computer Skills

    * Intermediate computer skills
    * Proficient with MS Office Applications
    * WMS functions

    Language Skills

    * English (reading, writing, verbal)
    * Business writing proficiency

    Mathematical Skills

    * Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products.


    * Strong attention to detail accuracy and accomplish job task in a timely manner.
    * Ability to perform duties with minimal supervision or guidance
    * Ability to multi-task
    * Ability to take initiative and research best practices/efficiencies
    * Effective communication skills
    * Be innovative and proactive with operational and systems solutions
    * Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.


    * 1 year experience with Red Prairie/Cargo Write WMS
    * 2-3 years warehouse/logistics support experience


    While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Be able to lift up to 40 lbs. Specific vision requirements of this job include close vision and distance vision. Must be able to sit/stand for up to 8 hours.


    While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.



    The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    By signing below, the employee affirms they are able to meet the expectations and perform the functions described above with reasonable accommodations.

    DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

    DSV Global transport and logistics

    DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.

    Read more at www.dsv.com

Keywords: DSV Road Transport, Wayne , Business Support Specialist, Other , Wayne, New Jersey

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