Business Support Specialist
Company: DSV Road Transport
Location: Wayne
Posted on: January 20, 2023
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Job Description:
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in
Denmark. Since then, DSV has evolved to become the world's 5th
largest supplier of global solutions within transport and
logistics. Today, we add value to our customers' entire supply
chain by transporting, storing, packaging, re-packaging, processing
and clearing all types of goods. We work every day from our many
offices in more than 80 countries to ensure a steady supply of
goods to production lines, outlets, stores and consumers all over
the world. Our reach is global yet our presence is local and close
to our customers. Read more at www.dsv.com
Location: [[Wayne, NJ]]
Division: [[Solutions]]
Job Posting [[Business Support Specialist]]
Time Type: [[FTE]]
SUMMARY
The Business Support Specialist is responsible for resolving WMS
failures whether human or otherwise. The Business Support
Specialist will take a proactive approach to define and correct
errors. Be available to answer questions and respond back to the
team member as well as to the Superuser as needed.
As part of the DSV team, Associates are expected to meet company
objectives in the areas of performance, safety, and quality.
Associates are expected to comply with all corporate and
site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operations Activity:
* On-Demand support to the team to resolve system errors
* Deliver improvement proposals on warehouse activity and WMS
system
* Review WMS and operational processes to verify transactions are
accurately executed
* Create and submit reports daily on system/operational issues;
both open and closed
Other Duties
* Assist warehouse staff in operational areas as needed
SUPERVISORY RESPONSIBILITIES
* None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
*
* 1 year experience in a warehouse/logistics environment
* 1 year experience working with WMS
Certificates, Licenses, Registrations or Professional
Designations
* Be able to become MHE certified within 30 days of hire if
applicable
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate computer skills
* Proficient with MS Office Applications
* WMS functions
Language Skills
* English (reading, writing, verbal)
* Business writing proficiency
Mathematical Skills
* Intermediate level to verify quantities of product, count
inventory, or perform other duties associated with handling,
storing and distributing client products.
Other
* Strong attention to detail accuracy and accomplish job task in a
timely manner.
* Ability to perform duties with minimal supervision or
guidance
* Ability to multi-task
* Ability to take initiative and research best
practices/efficiencies
* Effective communication skills
* Be innovative and proactive with operational and systems
solutions
* Must be able to effectively adapt to change and thrive in a
stimulating, fast-pace work environment.
PREFERRED QUALIFICATIONS
* 1 year experience with Red Prairie/Cargo Write WMS
* 2-3 years warehouse/logistics support experience
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her
hands to finger, handle or feel objects, tools or controls; reach
with hands and arms; stoop, kneel, or crouch; talk or hear. The
employee uses computer and telephone equipment. Be able to lift up
to 40 lbs. Specific vision requirements of this job include close
vision and distance vision. Must be able to sit/stand for up to 8
hours.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is
exposed to fumes or airborne particles, toxic or caustic chemicals.
The noise level in the work environment is usually low to
moderate.
OTHER INFORMATION
None
The physical demands and work environment characteristics described
above are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
By signing below, the employee affirms they are able to meet the
expectations and perform the functions described above with
reasonable accommodations.
DSV is an equal employment opportunity employer. Candidates are
considered for employment without regard to race, creed, color,
national origin, age, sex, religion, ancestry, veteran status,
marital status, gender identify, sexual orientation, national
origin, liability for military service, or any other characteristic
protected by applicable federal, state or local law. If you require
special assistance or accommodation while seeking employment with
DSV, please contact Human Resources at hr@us.dsv.com. If you are
interested in learning the status of your application, please note
you will be contacted directly by the appropriate human resources
contact person if you are selected for further consideration. DSV
reserves the right to defer or close a vacancy at any time.
DSV Global transport and logistics
DSV is one of the very best performing companies in the transport
and logistics industry. 75,000 employees in more than 90 countries
work passionately to deliver great customer experiences and
high-quality services as part of the operation or in a variety of
supporting roles. If you have drive and talent and enjoy
responsibility, we'll give you the support you need to explore your
potential and forward your career.
Read more at www.dsv.com
Keywords: DSV Road Transport, Wayne , Business Support Specialist, Other , Wayne, New Jersey
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