Full Time Customer Assistance Representative Butler, NJ
Company: Enterprise Holdings
Location: Wayne
Posted on: January 27, 2023
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Job Description:
**Overview**The Senior Customer Assistance Representative Sr
(CAR Sr) will provide a high level of customer service by assisting
both internal and external customers, primarily face-to-face,
supporting their branch and rental needs. The CAR Sr will gain
knowledge through local training and hands-on experience to provide
administrative support, service customers, and act as a rental
back-up in a large home city branch or airport location.**This is a
full-time position 40 hours per week our of our Butler NJ
location:****1575 State Rt 23****Butler, NJ 07405****The
compensation is $16.50 / hour****This is an ideal position and
schedule for anyone who loves working with customers or an
opportunity to work work while attending school in the local
area.**As you are considering a position with Enterprise Holdings,
we invite you to learn more about our business. Today - and every
day - the safety and wellbeing of employees, customers and the
communities we serve is our top priority. For the latest on our
COVID-19 response, please click here .**Responsibilities**+ Take
incoming calls- reservations, rate quotes, general questions and
answers, provide information and resolution for customers, other
branches, insurance companies, dealerships, repair shops and other
vendors+ Manage outgoing calls for callback management, A/Rs and
miscellaneous calls as assigned+ Provide a high level of customer
service by assisting customers and assessing their rental needs in
person and over the phone+ Meet and greet customers in a friendly
and timely manner+ Provide directions and general assistance+
Assist to assess condition of rental upon return+ Process returns,
check-ins and exit kiosk transactions+ Effectively market the
company while picking up customers and/or dropping off customer in
a safe and courteous manner+ Understand and communicate rental
terms and conditions, vehicle features and other services+ May sell
optional protection products, upgrades, fuel options and other
additional equipment+ Responsible for notifying Management of any
known vehicle problems and any required vehicle maintenance+ Clean
vehicle interior and exterior by hand or by operating washing
equipment when needed+ Perform various administrative and basic
accounting functions such as: research and billing support tasks,
accounts receivables, transfer and key logs, run miscellaneous
reports, supply maintenance, process customer billing+ Perform
miscellaneous and backup duties job-related duties as
assigned_Equal Opportunity
Employer/Disability/Veterans_**Qualifications**+ Must be at least
18 years old+ Must have at least 2 years of customer service
experience OR 2 years of college experience+ **The ability to
operate a motor vehicle is an essential function of this position.
Applicants must have a valid, unrestricted driver's license.**+
Must be authorized to work in the United States and not require
work authorization sponsorship by our company for this position now
or in the future+ Aside from religious observations, must be
available to work between 35-40 hours per week+ Must be living
within a reasonable commute of no more than 1 hour to the
location(s) you are applying to within 30 days of anticipated start
date.**New Jersey DMV Requirements:****First-time drivers or under
21 years old:**If you are a first-time driver or under age 21, you
must complete the mandatory Graduated Driver License
(https://www.state.nj.us/mvc/license/initiallicense.htm) (GDL)
program requirements. New Jersey's GDL program introduces driving
privileges gradually to first-time drivers and individuals under
the age of 21.Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent
A Car and National Car Rental seeks and values people of all
backgrounds because every employee, customer and business partner
is important. Enterprise Holdings is proud to be an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color,
religion, sex, national origin, sexual orientation, gender identity
or protected veteran status and will not be discriminated against
on the basis of disability.
Keywords: Enterprise Holdings, Wayne , Full Time Customer Assistance Representative Butler, NJ, Other , Wayne, New Jersey
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