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Inside Sales Associate, Outbound

Company: Konica Minolta Business Solutions
Location: Ramsey
Posted on: September 17, 2023

Job Description:


Konica Minolta currently has an exciting opportunity for an Inside Sales Associate, Outbound! The ISA Outbound will generate new sales opportunities, add qualified leads, and schedule appointments to pass on to other sales agents who will convert them into new customers for our Canada accounts. The ISA will do this through direct and persistent customer contact via telephone, prospect contact, social media, email and other methods as directed in our Main Office in Ramsey, New Jersey.

  • Responsible for business first contact to develop new relationships.
  • Set scheduled appointments with prospects for other sales departments and business units
  • Sell/Up-sell key brands within the Konica Minolta product and services portfolio to existing customer base and prospects.
  • Keep customers informed on promotional offerings as well as new items.
  • Generate new prospects and potential leads through prospecting.
  • Understand the metrics for measuring success and maintain activity levels to achieve goals.
  • Adhere to all current sales methods and processes.
  • Capture, maintain, and distribute accurate and relevant new customer information in a timely manner.
  • Maintain current knowledge of Konica Minolta Business Solution's products, solutions, customers, and competitors.
  • Maintain database of contacts as well as accurate records of calls placed and call results.
  • Enrich contacts and personas in CRM through research and contact with prospects.
  • Cleanse and respond to incoming leads and contacts from marketing campaigns.
  • Communicates to Manager on a regular basis. Maintain daily sales and productivity goals driven by business needs.
  • Produce activity & other reports.
  • Other duties may be assigned as they relate to the position and needs of the organization.
  • Attend and participate in sales meetings.
  • Manage and maintain campaigns and target lists in our automation platform, inContact, and SAP CRM.
  • Act as the first touch for any prospective clients.
  • Meet a quota of at least 12 qualified & validated client attended appointments per month.
  • Generate qualified appointments through outbound prospecting into targeted organizations.
  • Nurture leads in the pipeline to effectively coordinate handoffs between the account executives and prospects.

    * Bachelor's Degree or equal relevant experience required* 2-3 years of experience in a customer facing or sales role required* Previous work experience with IT managed services highly preferred* Excellent time management and organization* Adaptability and ability to work well under pressure* Active listening skills* Self-motivation* Detail oriented, requires a high level of accuracy. * Excellent verbal and written skills. This includes good telephone etiquette. Proficiency in Excel, CRM, Microsoft Office products. Google apps preferred.* Ability to work independently and proactively.* Motivated and Dependable with a strong work ethic. Ability to work overtime when needed.* Strong team player.
    About Us

    About Konica Minolta

    Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
    EOE Statement

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Keywords: Konica Minolta Business Solutions, Wayne , Inside Sales Associate, Outbound, Sales , Ramsey, New Jersey

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